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1. Informed of Essential Facts
2. Disclosure of Role-Agency
3. Primary Duty to Client
4. Discovery of Facts
5. Written Service Agreements
6. Written Transaction Agreements
7. Expenses Related to Transaction
8. Disclosure of Benefits to Client
9. Disclosure of Benefits to Customers
10. Outside Professional Advice
11. Personal Interest in Property
12. Skilled and Conscientious Service
13. Advertising - Content/Accuracy
14. Advertising Listings of Other REALTORS®
15. Advertising Claims
16. Discrimination
17. Compliance with Board/Association Bylaws
18. Compliance with Statutory Requirements
19. Discrediting another Registrant
20. Respecting Contractual Relationships
21. Principal (Broker) Responsibility
22. Cooperation with Board/Association
23. Arbitration
24. Inter-Board and Inter-provincial Arbitration
25. Avoid Controversies
26. CREA Trademarks
27. Intellectual Property Rights of Boards/Associations
28. REALTORS® Acting as Principal
ARTICLE 3 PRIMARY DUTY TO CLIENT

A REALTOR® shall protect and promote the interests of his or her Client. This primary obligation does not relieve the REALTOR® of the responsibility of dealing fairly with all parties to the transaction.

Interpretations

3.1 A REALTOR® shall fully disclose to his or her Client at the earliest opportunity any information that relates to the transaction.

3.2 A REALTOR® shall not intentionally mislead anyone as to any matters pertaining to a property.
3.3 A REALTOR® shall not, during or following the relationship with his/her Client, reveal Confidential Information of the Client.
3.4 A REALTOR® shall not use any information of the Client to the Client's disadvantage.
3.5 In a competing offer situation, a listing REALTOR® acting as a dual agent shall not use the information contained in another offer to put either client at a competitive advantage.
3.6 A REALTOR® shall, at all times, be able to render a proper accounting to the REALTOR®'s Client with respect to monies and other property of the Client which have been entrusted to the care of the REALTOR®.
3.7 A REALTOR® shall provide competent assistance when dealing with lawyers, mortgage lenders and other third parties needed to ensure the successful completion of any contract entered into between a Seller and a Buyer.

3.8 An individual REALTOR® representing more than one Buyer on the same property shall disclose this fact to each Buyer and shall not use the information contained in another offer to put either client at a competitive advantage.

3.9 "Dealing fairly" means acting honestly and professionally. The obligation to deal fairly does not in any way reduce a REALTOR®'s obligation to fulfill his or her fiduciary duties to a Client and follow the Client's lawful instructions.