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1. Informed of Essential Facts
2. Disclosure of Role-Agency
3. Primary Duty to Client
4. Discovery of Facts
5. Written Service Agreements
6. Written Transaction Agreements
7. Expenses Related to Transaction
8. Disclosure of Benefits to Client
9. Disclosure of Benefits to Customers
10. Outside Professional Advice
11. Personal Interest in Property
12. Skilled and Conscientious Service
13. Advertising - Content/Accuracy
14. Advertising Listings of Other REALTORS®
15. Advertising Claims
16. Discrimination
17. Compliance with Board/Association Bylaws
18. Compliance with Statutory Requirements
19. Discrediting another Registrant
20. Respecting Contractual Relationships
21. Principal (Broker) Responsibility
22. Cooperation with Board/Association
23. Arbitration
24. Inter-Board and Inter-provincial Arbitration
25. Avoid Controversies
26. CREA Trademarks
27. Intellectual Property Rights of Boards/Associations
ARTICLE 2 DISCLOSURE OF ROLE-AGENCY

A REALTOR® shall fully disclose in writing to, and is advised to seek written acknowledgement from, his or her Clients and those Customers who are not represented by other Registrants regarding the role and nature of the service the REALTOR® will be providing. This disclosure shall be made at the earliest possible opportunity and in any event prior to the REALTOR® providing professional services which go beyond providing information as a result of incidental contact by a consumer.